Recent tragedies such as the recordings of the mosque in Christchurch have put the issue of online hatred in the spotlight. The shooter had previously published articles and updates on social media in which he set out his racist views. He even live a part of the attack online using Facebook Live.
To better understand what social media companies such as Facebook and Twitter are doing to stop the spread of hate online, the US Congress organized a special hearing. The Congress hearing was particularly interested in how companies deal with articles and videos that promote racism, Islamophobia and hatred of women (among others).
American senators get all the evidence they need
Within a few minutes of the start of the hearing, the broadcast of the YouTube channel came under fire. Trolls began to post racist and anti-Semitic comments to the live chat feature on the stream.
For thirty minutes, viewers and American congressmen were subject to a torrent of abuse until YouTube entered and turned off the live chat feature.
Facebook repeats their commitment to fighting online hatred
The public policy director, Neil Potts, gave instructions to the committee: "There is no place for terrorism or hatred on Facebook. We are removing all content that gives rise to violence. & # 39;
Similar promises have been made by other major suppliers such as Google and Twitter – but many users remain unhappy.
It is believed that these companies use a kind of algorithm to automatically detect hateful content, but these systems are not infallible. Accounts that post racist content are still relatively easy to find on Facebook. No matter how good the algorithms for detecting hateful content are, online media companies will still need people to check and verify content.
Protect your family against online hatred
Almost every online community is vulnerable to trolls that share unpleasant content. To reduce the risk of children being exposed to inappropriate videos, many sites such as Facebook and Twitter have age restrictions that prohibit young people from becoming members. You must always respect these limits in the interest of your children.
Another way to protect your family is through the use of content filtering. Utilities such as Panda Dome Advanced offer parental controls that can be configured to automatically block access to websites that are known to host hate content. The controls are also fully configurable, so you can add to the list of prohibited sites and apps if you come across something harmful.
Finally, train your children how to recognize and report hate content. By helping children understand what discrimination and hate look like, they can better protect themselves on and offline. Each of the major online services – Google, YouTube, Facebook, Twitter, Snapchat – provides tools for reporting pages and accounts that post hate content. So if your children know how to report hate, they can also better protect their friends.
Unfortunately, hateful content continues to appear online – as the American congress session discovered. Until internet firms develop a fool-proof system to block it, parents will have to use different tools and techniques to protect their families. And you can start today by downloading a free trial version of Panda Security.